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Case Manager (Bilingual)-Suffolk Community Services

Full Time
Entry Level

Job Category:

Location:

Suffolk County

Job Sector:

Human Services

Case Manager (Bilingual) 

EAC Network, a not-for-profit social service agency that empowers, assists, and cares for over 54,000 people in need through 100 programs across Long Island and NYC, seeks a Case Manager (Bilingual) in Suffolk Community Service program.

The Case Manager (Bilingual) is a non-exempt position paying $21 per hour at 35 hours per week. The position is Monday-Friday 9:00AM-5:00PM and is located in Hauppauge, NY office. The role reports to the Division Director.

Comprehensive benefits package includes:

•             Medical

•             Dental

•             401K

•             Vision

•             Very generous Paid Time Off (PTO) & More

Primary Purpose of Job:

The Case Manager is responsible for working directly with offenders involved with the Community Service Program. The Case Manager conducts screenings/intake interviews, refers clients to appropriate volunteer worksites, and monitors these individuals to completion.

Principal Duties & Responsibilities:

  1. Conduct client intake interviews and collect client fees.
  2. Match clients to appropriate worksite placements and conduct client follow-up.
  3. Identify and link clients to supportive services.
  4. Maintain accurate client records.
  5. Log information in the program database according to established timeframe.
  6. Monitor clients while they are performing their community service assignment and report any problems, issues or concerns regarding the client’s progress.
  7. Submit client completion and other required forms for submission to the community justice referral sources.
  8. Assist in maintaining information systems and tracking of referrals.
  9. Mail out client letters
  10. Provide required client information to ensure prompt entries into database.
  11. Perform all other relevant tasks as assigned by Supervision and EAC Network Administration.

Knowledge, Skills, & Abilities Required:

  1. High School Diploma or educational equivalent required, minimum of an Associate’s degree preferred.
  2. Bi-lingual (English/Spanish) required.
  3. Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, and email and/or database software necessary to perform work assignments. 
  4. Some knowledge of services for the disabled helpful.
  5. Excellent communication, organizational and interpersonal skills.
  6. Must possess a valid NY State Driver’s License and have access to an automobile.
EAC Network